As a member you can login to your account and set your general preferences online on our mobile app (download app
). This is where you tell us how you like your packing (fold vs hang) or if you like starch on your shirts, hand wash requests etc. We will follow the preferences you set (if you have any) with every wash. Additionally, you can use the comment box feature in our application to tell us any additional things you may want. don't worry about telling us about stains, its our job to find them and remove them.